As a first-time buyer, Shay was my best resource for everything. Everything, including technicalities of the process like contracts and mortgage, what to look for in a home, setting priorities and expectations, and the occasional moral guidance. She could help with every question I had with the same patience and depth. Her experience, vast network of various service providers and knowledge was indispensable throughout the process, and still is, a month after closing.
I am so grateful for Shay and her team. I worked with her to purchase and lease out multiple rental units. She not only located great deals for me, but also managed the entire remodel process. Additionally, her services in finding and managing my tenants has far exceeded any other management company. Her willingness to go above and beyond for my tenants is truly unparalleled. Shay answered a midnight call from my tenants when a pipe burst at my rental and PERSONALLY met a plumber on site within an hour. I don’t know any other Realtor that would do this. I highly recommend her to anyone. Thank You Shay!!!
Shay is truly the best, she was my realtor on the purchase of my first home. As a first time homebuyer, I had many anxieties and uncertainties. Shay was a godsend as she walked me through the process, patiently answered my questions or found the answers for me, and kept me informed and knowledgeable about all my options. She is extremely experienced about every part of the home buying process, but for me the kicker was how loyal she is to her clients. She will listen to you, she will be honest and truthful, and she will fight to get you what you want! I recommend her immensely.
Shay is a tremendous realtor. I've bought two houses in the Austin area and each time I've been amazed by her knowledge and expertise in the home buying process, investment projections, neighborhood knowledge and her personal touch on each purchase.
I can not say enough good things about Shay- she has been nothing short of phenomenal throughout the entire process!! We are relocating from the North East. She worked hard to understand our needs and preferences before we arrived. Over a two day period when we were in town she scheduled approximately 18 viewings, which led to an accepted offer. We chose an older home that needed numerous repairs and updating. Within the option period she managed to obtain estimates for HVAC replacement, pool repairs, landscaping, roof replacement, closet organizer install, plus an interior designer and general contractor to handle the renovations after closing. In some cases she even secured multiple bids allowing us to renegotiate the sales price of the home. She has continued to provide support and guidance after closing during the renovation process in the form of vendors for plumbing, lighting, flooring, cabinetry, etc. Her experience and expertise has been invaluable. We met and toured homes with 2 other "seasoned realtors" in Austin prior to meeting Shay. Neither of them provided anywhere near the level of service or enthusiasm Shay did. Whether you are moving locally or relocating from a distant place, I would absolutely recommend Shay.
Kelly and Samuel L.